Privacy Policy
Effective Date: January 1, 2025
Windless Services, “we,” are committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.
1. Information We Collect
We collect and process the following personal information when you engage our services:
Personal Identifiable Information (PII): Full name, date of birth, Social Security number (if required for USCG filings), mailing address, email, and phone number.
Maritime Credentials & Work History: Sea service records, USCG Merchant Mariner Credential (MMC) details, medical certificates, and other related documentation.
Payment Information: If payments are made online, we may collect billing details (processed securely through a third-party payment provider).
2. How We Use Your Information
We use the collected information to:
Assist with the preparation, submission, and processing of USCG Merchant Mariner Credentials and related applications.
Communicate with clients regarding their licensing status, required documentation, and service updates.
Maintain records for legal and compliance purposes.
Improve our services and customer experience.
3. Data Security & Protection
We implement industry-standard security measures to ensure the safety of your personal information, including:
Data Encryption: All sensitive documents and information are stored in encrypted systems.
Access Controls: Only authorized personnel have access to client records, and all employees undergo strict confidentiality agreements.
Secure Storage: Paper records, if applicable, are stored in a secured facility with restricted access.
4. Information Sharing & Third-Party Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following circumstances:
With Government Agencies: We may disclose required information to the U.S. Coast Guard (USCG), Transportation Security Administration (TSA), or other relevant authorities for licensing purposes.
With Service Providers: We may use third-party vendors for secure document storage, payment processing, or IT security, all of whom are required to uphold strict confidentiality standards.
Legal Compliance: We may disclose personal information if required by law or in response to legal proceedings.
5. Data Retention
We retain client records only as long as necessary for licensing processing and legal compliance. Once no longer required, sensitive information is securely deleted or destroyed.
6. Your Rights & Choices
You have the right to:
Request access to your personal information.
Correct inaccuracies in your records.
Request deletion of your data after your licensing process is complete.
To exercise these rights, please contact us at windless@uscglicense.com.
7. Updates to This Policy
We may update this Privacy Policy periodically to reflect regulatory changes or improvements in our security measures. The latest version will always be available on our website.
8. Contact Information
If you have any questions regarding this Privacy Policy, please reach out to:
📧 windless@uscglicense.com
📞 941-999-7973
Security Statement
At Windless Services, we recognize the importance of protecting our clients’ sensitive personal information. We are committed to maintaining the highest security standards to ensure confidentiality, integrity, and protection against unauthorized access.
Our Security Measures Include:
☑️ Data Encryption: All electronic files and communications are encrypted using industry-standard encryption protocols.
☑️ Restricted Access: Only authorized personnel with a strict need-to-know basis have access to client data.
☑️Multi-Layer Authentication: Secure login credentials and authentication measures are used to protect sensitive systems.
☑️ Secure Document Handling: Physical documents, when used, are stored in secure locations and disposed of through certified shredding services.
☑️ Regular Security Audits: Our systems and processes are regularly reviewed to detect vulnerabilities and improve protection.